Yellow Roses Fondant Cake Chocolate 1kg
Rated 3.5/5 based on 11 customer reviews

Yellow Roses Fondant Cake Chocolate 1kg

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$36.00
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  • The cake stand, cutlery & accessories used in the image are only for representation purposes. They are not delivered with the cake.
  • This cake is hand-delivered in a good quality cardboard box.
  • The cake stand, cutlery & accessories used in the image are only for representation purposes. They are not delivered with the cake.
  • This cake is hand-delivered in a good quality cardboard box.
  • Store cream cakes in a refrigerator. Fondant cakes should be stored in an air-conditioned environment.
  • Slice and serve the cake at room temperature and make sure it is not exposed to heat.
  • Use a serrated knife to cut a fondant cake.
  • Sculptural elements and figurines may contain wire supports or toothpicks or wooden skewers for support.
  • Please check the placement of these items before serving to small children.
  • The cake should be consumed within 24 hours.

Enjoy your cake!

  • Every cake we offer is handcrafted and since each chef has his/her own way of baking and designing a cake, there might be slight variation in the product in terms of design and shape.
  • The chosen delivery time is an estimate and depends on the availability of the product and the destination to which you want the product to be delivered.
  • Since cakes are perishable in nature, we attempt delivery of your order only once. The delivery cannot be redirected to any other address.
  • This product is hand-delivered and will not be delivered along with courier products.

Occasionally, substitutions of flavours/designs are necessary due to temporary and/or regional unavailability issues.

Dear customer, your order is valuable to us. We would like you to understand and appreciate how much we care for your orders. Please go through the disclaimers and stay informed.


Shipping & Delivery

Flowers may be delivered in fully bloomed, semi-bloomed or bud stage.
All orders made in a day is delivered the next day before 6:00 pm, Monday - Sunday, (GMT+3).
Currently Surprise Habesha delivers only within all 10 sub-cities (districts) of Addis Ababa, Ethiopia.
You acknowledge that requested delivery time is non-binding. Estimated delivery time depends on the availability of the product and the destination to which you want the product to be delivered. Delivery may take longer due to:
  • Bad weather
  • Political disruptions
  • Other unforeseen circumstances
In such cases, we will proactively reach out to you. Please check your e-mails and SMS regularly for updates.
Before major occasions, we suggest that you place your order at least five days in advance.
For perishable items like cakes and flowers, we attempt delivery of your order only once. In the event the delivery is not executed during the attempt, you shall still be charged for the order and no re-delivery will be possible.
We will consider the order executed in the below cases:
  • Wrong shipping/delivery address.
  • Recipient not available.
  • Premises locked.
  • Recipient refusing to accept the delivery.
In case if the recipient is not available, he/she can inform the delivery person to deliver the order to the gate/reception/neighbor.
Proof of delivery will be provided in case of any dispute in delivery.
Deliveries are made on Sundays and on Public Holidays for products that are delivered by hand.

If there is no one available at the shipping addresses to accept the delivery of your order at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made.

We will surely try our best as mentioned below: -

  • Call the recipient to schedule an appropriate delivery time.
  • Leave a note on the recipient's door asking them to contact the courier to schedule a delivery time.
  • Leave the ordered product in a covered, secure area of the home (porch, garage, or other entrance)
  • Leave the ordered product with a neighbor and place a message on the recipient's door with this information.

Fix Time Deliveries

We cannot commit the exact time for delivery. Subject to the other terms of the Shipping Disclaimer, the order will be delivered +30 or -30 minutes as per selected time.

Delivery to Hospitals Policy

The couriers in our network are experienced at making deliveries to hospitals. When placing your order, please be sure to include:

  1. Hospital name
  2. Full address of the hospital
  3. Telephone number of the hospital
  4. The name of the recipient
  5. Room number or ward of the recipient

We will send your order in accordance with facility procedures, as most hospitals do not allow couriers to personally deliver to individual rooms. Please note that many ICU patients are not permitted to receive flowers/cakes or any other gifts. Please check with the hospital before placing your order.

Delivery to Hotels Policy

The couriers in our network are experienced at making deliveries to hotels. However please be aware to make the following information available:

  1. Hotel name
  2. Full address of the hotel
  3. Telephone number of the recipient and the hotel
  4. The name of the recipient
  5. Room number of the recipient
  6. Name of Tour Company, if applicable

If the recipient has not checked in at the hotel on the delivery date, the order will be left at the reception and the order will be assumed as executed. If the person has checked out of the hotel by the delivery date, the order will be assumed as executed and no refund will be made in such cases.

Delivery to Wedding Halls/Marriages Policy

For delivery of order items to Wedding Ceremonies/ Marriage Halls, we may not be able to assure the delivery to the bride and/or bridegroom. However, we shall ensure that the delivery is made to one of the responsible member of host.

Delivery to Hostels/ Cantonment/Enclosed Premises

The couriers are experienced at making deliveries to hostels/ Cantonment/Enclosed Premises. However, please be aware to make the following information available:

  1. Hostel name
  2. Full address of the hostel
  3. Telephone number of the recipient and the hostel
  4. The name of the recipient
  5. Room number of the recipient

The recipient needs to either come to the gate of the premises to collect the delivery or send someone on his/her behalf after coordinating with the delivery person. The order can be handed over to security/any other responsible person or the order will be left at the reception and the order will be assumed as executed.

Delivery at Remote Locations and Towns

Orders can be delivered only in the sub-cities mentioned above.
Please note that flowers, cakes and other perishable products are sourced locally at the delivery location.
We can't commit an exact time of delivery.
Correct address and contact number is a must of the recipient for placing the order.

Delivery to railway stations, Metro stations and airports

We do not deliver to railway stations, Metro stations and airports.
No deliveries would be done on National Holidays. The delivery of the same would be done on the next working day. In case of floods/ heavy rains/ election dates/ curfews/ traffic jams/ festival times/regulated traffic movements or any other impediments that may restrict the delivery of the order. Surprise Habesha reserves the right to reschedule the delivery to another date.

The delivery of the products/items ordered will be attempted only once at the address as provided in the order received by Surprise Habesha. In the event the delivery is not executed due to any reason whatsoever not attributable to Surprise Habesha, the customer shall still be charged for the order and no re-delivery or refund will be made by Surprise Habesha. The order will be deemed executed and delivered in the following events:

  • Delivery not done due to wrong address.
  • Recipient not available.
  • Premises locked.
  • Wrong/incorrect phone or mobile/ not working / no reply or not connecting /not reachable.
  • Recipient refused the products.
  • Delivered the product at the Gate/Reception/Neighborhood.
  • Other cities besides Addis Ababa, Ethiopia.
  • Other countries.
  • Flowers may be delivered in fully bloomed, semi-bloomed or bud stage.

Surprise Habesha retains the right to refuse any order unconditionally.

All claims are subject to the jurisdiction of Court at Dubai, United Arab Emirates only.

 

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